I’m convinced the shipping process is actually quite simple. When you order something, I send it to you. It needs to get there fast and safe. The following policies give us both equal protections. A good deal is one that’s good for everybody or it isn’t good for anybody!

Same Day Shipping: Most orders ship the same day they’re placed, providing we have payment confirmation before 4 pm (Pacific time) Monday through Friday, excluding federal holidays. Some bulky items and illusions may require special packing; please allow an extra 24 hrs to process those orders. If we get busy, your order may ship the next business day. We do not guarantee shipping or delivery times.

Refunds & Returns: If you are unhappy with an item for any reason, please return it within thirty days for an exchange or refund of the purchase price less shipping and tax (if applicable). We reserve the right to give a refund, exchange, or store credit at our sole discretion. We do not refund shipping charges, tax, or instant downloads. Merchandise should be in its original packaging and in sellable condition. Return items to:

Cookin' Stuff!
22217 Palos Verdes Blvd
Torrance, CA 90505

Stock: Everything on our site is in stock and each order subtracts from the in-stock quantity. A mail or phone order may come in and take the last of an item during your checkout process. Those items are considered backordered or discontinued. To reserve your items, it’s best to place your order online before sending a check or money order.

Backorder: We really do not like to backorder at any time. But on occasion, the need may arise. You will be notified if an item has suddenly become out of stock or discontinued; the balance of your order will ship immediately. Since this will affect your order total, shipping may be charged and discounts adjusted accordingly.

Packaging: Packaging magic is an art form! It’s also boxes, tape, newspaper, and foam. If we can save you money by removing excess packaging from an item, we will. For instance, we may breakdown a bulky box or compress sponge balls.

Types of Service: We use one main courier, United Parcel Service.

Delivery Times: Depending on the location, you should receive your order within 10 business days, (unless you choose an expedited shipping means to ensure faster delivery). Some "free shipping" orders may be sent third-class or surface mail and will take longer to receive. If we get busy, your order may ship the next business day. We do not guarantee shipping or delivery times.

Faster Shipping: If you need your package shipped two-day expedited or next-day air, please choose the appropriate option during the checkout process. Should your order be placed after the cut-off time, it will be dispatched the next business day under the terms of expedited service.

Gifts: Use the comment box during the order process to make special requests for gifts. We are not required to include a packing slip on domestic orders, but must for international orders. For your convenience, packing slips do not include prices.

Tracking and Insurance: Many orders receive a tracking number in the “Shipped” confirmation e-mail. We will provide tracking information upon request. We insure most packages worth more than $40.

We can not ship to a P.O. Box, nor to Alaska or Hawaii. Sorry.

Shipping Costs are calculated based on the total cost of your order:

Cost of Order .............. Shipping Amount
Less than $15.00 ........... $5.50
$15.01 to $25.00 ........... $6.50
$25.01 to $35.00 ........... $7.50
$35.01 to $45.00 ........... $8.50
$45.01 to $55.00 ........... $10.50
$55.01 to $75.00 ........... $11.50
$75.01 to $95.00 ........... $13.50
$95.01 to $150.00 ......... $16.50
$150.01 to $250.00 ....... $19.50
Over $250.00 ............... Free Shipping

Definitions: A check or money order is not confirmed until it clears the bank. We cannot send single orders to multiple addresses. Your order may be drop-shipped by our vendors. Domestic orders are those placed within the United States or Canada. All other locations are considered international. Orders are shipped in a single parcel unless we decide otherwise.

Thank you for being our customer! Your continued support is what makes our awesome policies feasible. Every order allows us to bring something else to the site. Constantly improving isn’t a goal; it’s a day-to-day activity!